YOUR INDIVIDUAL SKIN CONSULTATION


PERSONAL TIPS - FROM US TO YOU
Not sure which skincare product is right for your skin? Our video consultation gives you the opportunity to find out together with a member of our trained Customer Care Service team.
We use video conferencing to better assess the condition of your skin - so make sure your camera is active.
After the consultation, you will receive your personal skincare routine and product recommendations by email.
Just let us know when you're free - and we'll see you soon!

HELLO, I'M VALENTINA!
At JUNGLÜCK I am passionate about taking care of all your skin care and product needs. I always have an open ear for you. As a trained chemist, I know that it is sometimes not so easy to find your way around the cosmetics industry. That's why I'm delighted to be able to accompany you on your skin journey. In addition to my passion for skincare and beauty, I have been committed to a plant-based, sustainable diet and a clean environment in my adopted home of Berlin for many years.
I can't wait to hear your story and talk to you!

HI, I'M JACQUELINE!
As a master beautician, (almost) everything for me revolves around skincare - and above all helping you to find the best solutions for your skin. I live in Munich and have already advised many customers in our store, which has always given me great pleasure. I like to share my knowledge because it is important to me that you feel you are in good hands when choosing your skincare products. Apart from cosmetics, I love creative activities and vegan baking - I always find new inspiration here. :)
I look forward to accompanying you on your skincare journey and discovering new, exciting ways for your skin together with you!
FAQ'S VIDEO ADVICE
I don't feel so comfortable with my skin at the moment. Do I have to turn on my camera?
No, you don't have to turn on your camera, we can just talk if you prefer.
Can I wear make-up or do I have to wear no make-up?
You can wear make-up if you feel more comfortable.
Is a proper skin analysis carried out?
No, for this we need a magnified view of your skin, which cannot be captured on camera.
What does the consultation cost?
The consultation is 100% free of charge!
Do I have to order anything after the consultation?
You don't have to order anything after the consultation unless you want to.
Can I participate with my cell phone? I do not have a PC.
Yes, that's not a problem.