Contact us
If you have any questions about our products or your individual Skin concern , our Customer Care team will be happy to help you.
You can also find our internal contacts below the contact form.
We look forward to talking to you!
Further contact options
You can
also send us a WhatsApp message
or click on our chat at the bottom left. We will be there for you as soon as possible.
If you have any questions about topics that do not concern the products or your order, please contact our internal contacts, which you can find below.
Please note that we can only process WhatsApp messages during our opening hours.
Please include your e-mail address and order number in your message.
OUR INTERNAL CONTACTS
Do you have special requests for us or are you looking for a business contact? Then you will find our contact persons from various areas summarized for you here.
CSR - Corporate Social Responsibility
SVENJA WEBER
Svenja is your contact for all questions relating to sustainability and social commitment.
csr{at}junglueck.de
Cooperations
CHIARA DIEKMANN
Chiara is your contact for everything to do with cooperations, retailer inquiries, marketplaces or offline marketing inquiries.
kooperationen{at}junglueck.de
Content
STEPHANIE MAGIN
Stephanie is your contact for all questions regarding content and communication.
content{at}junglueck.de
For press inquiries, please contact our PR agency directly:
junglueck{at}easepr.de
Influencer
VIKTORIA DÜCK
Viktoria is your contact for influencer cooperations and all questions about influencer marketing.
collab{at}junglueck.de
Logistics/ Fulfillment
STEPHANIE PARTH
Stephanie is your contact for supply chain, fulfillment, quality assurance, product availability, carriers and suppliers.
supplychain{at}junglueck.de
Social Media
NIENKE BOLT
Nienke is your contact for any questions you may have about our social media channels.
social{at}junglueck.de
FIND MORE ANSWERS
Free shipping from 60 €
DHL delivery approx. 2-5 working days
30-day satisfaction guarantee ¹