Right of withdrawal

1. right of withdrawal for consumers

The following right of withdrawal only applies to consumers in distance selling:

a) Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us, JUNGLÜCK GmbH, Keltenring 9, D-82041 Oberhaching, phone: +49 (0) 89 2555 25 663, e-mail: info @ junglueck.de of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

b) Exclusion from the right of withdrawal

Unless the parties have agreed otherwise, the right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

2. sample revocation form

(If you wish to withdraw from the contract, please complete this form and return it to us).

To 

JUNGLÜCK Ltd,
Keltenring 9
D-82041 Oberhaching,
E-mail: info @ junglueck.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of 

the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)

Date
(*) Delete as applicable.

Please register returns in our returns portal .



Please return the goods to the following address:

JUNGLÜCK GmbH - Specification of order number

c/o msp druck und medien GmbH

Siegstrasse 18

57548 Kirchen (Sieg)